Refund Policy
Refund Policy
Effective Date: 4/29/2026
At www.IEPsuccessconsulting.com (“we,” “us,” or “our”), we are committed to providing high-quality services and products. This Refund Policy outlines the terms and conditions under which we provide refunds for our services and products. By making a purchase on our site, you agree to the terms outlined in this policy.
1. General Policy
Due to the nature of our services, we do not offer refunds for digital products, workshops, or consulting services provided via our website. All sales of digital content, workshop, consulting services, IEP reviewing and writing, coaching, etc. are final.
2. Physical Products
For physical products purchased through our site, we offer a full refund under the following conditions:
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Timeframe for Refund: You may request a refund within 60 days of receiving your item.
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Conditions for Refund: To be eligible for a refund, the item must be in its original, unused condition and returned in the original packaging.
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Return Shipping Costs: You will be responsible for the cost of return shipping. Please ensure the item is securely packaged to avoid damage during transit.
3. Refund Process
To initiate a refund for a physical product, please follow these steps:
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Contact us at stacy@iepsuccessconsulting.com to request a return authorization and instructions for returning the item.
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Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, minus any original shipping fees.
4. Partial Refunds
Partial refunds may be granted in the following circumstances:
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Items that are not returned in their original condition, are damaged, or have missing parts for reasons not due to our error.
5. Non-Refundable Items
The following items are non-refundable:
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Digital products such as e-books, online courses, and other downloadable content.
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Gift cards.
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IEP reviews / coaching / writes / etc.
6. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our Site. Your continued use of the site following the posting of changes constitutes your acceptance of the new Refund Policy.
7. Contact Information
If you have any questions or concerns regarding this Refund Policy, please contact us at:
Email: stacy@iepsuccessconsulting.com
Website: www.IEPsuccessconsulting.com